Shipping policy
Shipping Policy – KitchVo Mart
Last Updated: 12 August 2025
Thank you for shopping with KitchVo Mart. We’re committed to delivering your orders quickly and securely. Please read our shipping policy to understand how we process and deliver your purchases.
1. Processing Time
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All orders are processed within 1–3 business days after payment is confirmed.
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Orders are not shipped or delivered on Sundays or public holidays.
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In case of high order volume, processing times may be slightly extended.
2. Shipping Rates & Delivery Times
We offer delivery across India through trusted courier partners.
| Shipping Method | Estimated Delivery Time | Charges |
|---|---|---|
| Standard Shipping | 5–8 business days | ₹49 – ₹99 (Free on orders above ₹999) |
| Express Shipping | 2–4 business days | ₹149 |
Note: Delivery times are estimates and may vary due to location, weather, or courier delays.
3. Tracking Your Order
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Once your order is shipped, you will receive a tracking number via email or SMS.
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You can track your shipment on the courier’s website.
4. Delivery Coverage
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We currently ship only within India.
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Certain remote or restricted areas may not be serviceable. In such cases, our support team will contact you.
5. Delays & Issues
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While we strive to deliver on time, delays can occur due to unforeseen circumstances.
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If your package is delayed beyond the estimated time, please contact us at support@kitchvomart.com.
6. Damaged or Lost Packages
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If your package arrives damaged, please contact us within 48 hours with photos of the item and packaging.
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If your order is lost in transit, we will work with the courier to resolve the issue or send a replacement.
7. Contact Us
If you have any questions about our shipping policy, please reach out to us:
📞 Phone: +91-73894980290